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All users entering this site for the first time must register. If you have forgotten your User ID or Passcode, please access the links in the Support tools section below. Passcode change link expired Passcode change link is expired. Note: Please retry Forgot My Passcode if you are already registered. But it was a busy environment and one could be satisfied if status-quo was ok with them. New ideas were typically frowned on as the company did not like change.
Nor did they allow any flexibility to telecommute part time or work remotely full time. But once you had a job there, it was guaranteed for life if you like that kind of stability,. Pros Good benefits, stable environment. Cons Lacks innovation, little growth, no change management, Pay seems low. Supervisory and Team support in a high achievement environment. If you thrive on fast-paced, high expectations and self-learning to increase your productivity and skills in a customer service business, this is the job for you.
Good training gives you a good start, and there are opportunities to learn, learn more and more to help the most challenging scenarios in a constantly changing technology.
Excellent mgmt, supervisory and Team support! Peers and staff were fun, knowledgeable, and had your back! Pros Respectful upline that valued all employees, trickled down to peers valuing one another, Upline knowledgeable, invested in our success. Cons Pay was not fair in terms of high achievers with excellent metrics.
We want to help you find great companies. Help us be the best! I started off during Annual Enrollment and was asked to be part of a permanent team shortly afterward.
I was promoted to a supervisor after 1 year. Another promotion came shortly afterward. I enjoy the call center. If you don't like helping people or don't like the call center environment it is not for you. Pros Travel. Cons Healthcare is very expensive. It was a productive fun place to work. Great location, good people and low stress. I gained lots of call center and quality assurance experience at ACS. Pros Location, relaxed dress code and atmosphere. Cons Only held one contract. Nothing Sr.
Terrible company to work for, the company culture is not a pleasant one, management is terrible and do not care about the staff and field managers, the management can not be trusted.
Good company to work for. Management is not the greatest. Had to be very careful who you talked to about anything. It was difficult to concentrate on your work with all of the management distractions. Other employees were tattletales and you had to be careful what was said around them. I began working as a contractor and was offered a full-time position doing the same job after about a month. After 6 months, I moved to a different position within the department working with systems with which I had more experience.
ACS has a great management team and great people to work with. Highly recommend ACS. Pros Great fringe benefits including education reimbursement. Cons They have no formal management training in-house but that may have changed with Xerox acquisition. Has a gym for workout and is a fun working environment with great work space. Conducted business in a positive atmosphere with modern technical labs to conduct business.
Pros Great working environment. Cons None. The people were wonderful and knowledgeable. Excellent benefits and pay. I truly enjoyed my time at ACS and gained so much knowledge and experience. We understand that everyone has different needs and that your health, well-being and family are what matter most.
We offer a balanced suite of benefits that takes every part of your life into account. We believe that when people's individual needs are tended to, they perform better.
Balancing work with life: all the more reason why Xerox is the employer of choice. Our people make us what we are and what we strive to be: innovative industry leaders poised for continued growth and success. Our greatest asset is our employees. So we strive to offer employee benefits that support them and their families.
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