Right of erasure Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events.
When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected. When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data. When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing.
When you have objected to our processing of your data for direct marketing purposes. When your personal data has been unlawfully processed. When the personal data must be erased for compliance with a legal obligation that applies to us. When the personal data collected concerns a child under 13 years of age in relation to the offer of information society services.
Right to objection - direct marketing and profiling You have the right to object at any time to our processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing. If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data. Data portability If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.
If you do no longer wish to receive our newsletters or other emails, you can unsubscribe as indicated in the particular communication, i. You may also contact us at customercare acnestudios. We will retain your personal information for as long as necessary in relation to the purposes for which the data was collected or otherwise processed.
Under section 3 above, we have specified the retention time, or the criteria for determining the retention time, for our processing of data in relation to the different purposes the data is being processed. In addition to the retention time stated under section 3 above, please also note the following.
Members: If you have not made any purchases, logged in to your account or used any of our services during a consecutive period of 36 months, we will terminate your membership and consequently we will not use your data for any membership services or marketing purposes thereafter.
In such case we will delete your data unless we need to keep it for other purposes that are legally justifiable. We will retain your personal information as necessary to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements. Statutory obligations to retain data further remain unaffected. The provision of mandatory data is necessary for Acne Studios to be able to fulfill our contractual obligation to you, for example processing your order, or fulfilling the membership services requested by you.
When you purchase our products in our physical stores, you do not have to provide any personal data. Please note however that if you chose to receive a digital receipt, it is mandatory that you provide your e-mail address or otherwise we will not be able to send you the digital receipt. Acne Studios does not wish to collect personal information from anyone under the age of We use cookies on our website.
Please see our separate policy for cookies, which you can find on our website. Acne Studios reserves the right to occasionally make changes to our privacy policy or practices.
We will post the updated policy on our website, and thus we encourage you to review this page from time to time. Last date for modification: May, Back Woman Close. Back Man Close. Back Sale Close. Back Account Close. Looking for. Close Bag Cart items loading. Some items are no longer available.
Your shopping bag is empty Missing items in your cart? Sign in to see items you added before. Sign in Register. Subtotal 0 AUD. Discount 0. Gift Card 0. Shipping Discount 0. Tax Included. Total 0 AUD. Please remove unavailable items to checkout. Back Customer Service Close. Start live chat. Mon—Sun — CET. Send us an email and we'll get back to you soon! Leave us a voicemail or send us a message and we'll get back to you soon! SS22 Face collection. We use cookies to provide you a personalised shopping experience.
To find out more and learn how to opt out, read our Cookie Policy. Back Choose Location Close. Change Store Close. Cancel Continue To. First name Error. Last name Error. Email address Error. I confirm that i have read and understood the privacy policy. Privacy policy Close. Privacy policy Introduction Acne Studios recognizes the importance of protecting the privacy of your personal data. Who is responsible for the processing of your personal data? Customers non-members Data collected when you shop in our webstore or use our online services Contact details: If you make a purchase online we will collect your name, address, e-mail address, telephone number, country of residence, date of birth, title Ms.
Data collected when you shop in our physical stores If you make a purchase in one of our physical stores we may process your e-mail address in order to be able to send a digital receipt to you.
Members You may sign up for membership by subscribing to the services provided by Acne Studios in accordance with the Membership Policy. Newsletter Subscribers If you have subscribed to one of our newsletters, we will use your contact details to send out such newsletter. Archive Subscribers If you have subscribed to receive information and updates via e-mail and text messages regarding Acne Studios Archive events, we will process your name, telephone number, e-mail address, country of residence and gender to send out information regarding Archive events.
Customer service If you have contacted Acne Studios regarding a complaint, return or question, the e-mail or chat conversation will be stored for as long as it is necessary to administer your matter, including following up on the matter within 12 months.
Anonymized data It can be noted that we may also use anonymized data for our internal marketing and demographic studies to analyze, profile and monitor customer patterns in order for us to be able to improve our products and services. Allowing you to keep track of your purchases and returns by logging into your account.
Credit card details: If you make a purchase online and chose to pay by credit card, you will provide your credit card information on the website for the purpose of making payment for the purchase. As a member you may, but need not, also choose to have our system save your credit card details for future purchases, for the purpose of speeding up the checkout the next time you shop.
The legal basis for this processing is your consent. Social Security number: If you chose to request credit, allowing you to make your payment by invoice, you may be required to provide your social security number on our website. It is our policy to retain your social security number only as long as necessary for this purpose. The legal basis for this is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the Membership Policy.
This will allow you to keep track of your recently viewed items, by logging into your personal account. If you have subscribed to one of our newsletters, we will process your name, email address, country and information on whether you are interested in womenswear or menswear for the purpose of sending out such newsletter.
The newsletters may be sent to you until you unsubscribe to the newsletter service. If you have subscribed to receive information and updates via e-mail and text messages regarding Acne Studios Archive events, we will process your name, telephone number, e-mail address, country of residence and gender to send out information regarding Archive events.
The information and updates regarding Archive events will be sent to you until you unsubscribe to the service. If you have contacted Acne Studios regarding a complaint, return or question, the e-mail or chat conversation will be stored for as long as it is necessary to administer your matter, including following up on the matter for a minimum of 12 months.
Depending on the nature of the matter for which you are contacting us, the legal basis may be that our processing is necessary for us to be able to fulfill our obligations under the purchase agreement or Membership Policy, or that we have a legitimate interest of being able to communicate with individuals who contact our customer service. Please note that we may also use anonymized data i.
You hereby confirm that you have read and understood the content of this privacy policy. Should you wish to object to, or withdraw your consent, to any of our processing, please contact us at customercare acnestudios.
If you withdraw your consent to any consent-based processing, we will cease all such processing. We may share your data with affiliated companies including other companies within the Acne Studios group, joint ventures, franchisees and licensees, and may be transferred to any assignees or successors in interest. If you have subscribed for membership with Acne Studios, we may combine your data provided to us with data that you have provided to such affiliated companies, for the purpose of improving our services to you, and to enhance your shopping experience when visiting an Acne Studios store in another country than your residence.
Acne Studios may also share your data with selected suppliers so that they may perform functions on our behalf such as fulfilling orders and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to distribute e-mails, to send out our newsletter, to provide client communications and to manage our customer database.
We do not authorize any of our suppliers to make any other use of your personal data. A California privacy law that went into effect on January 1, , the "Shine the Light" law, allows California residents to obtain a list of third parties to whom a business has disclosed personal information if it shares such information with third parties for their direct marketing purposes.
However, if a business adopts and discloses in its privacy policy a policy of not disclosing customers' personal information to third parties for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, the business may comply with the law by notifying the customer of his or her right to prevent disclosure of personal information and by providing a cost-free means to exercise that right.
As stated earlier in this Privacy Policy, personal information will not be shared with third parties for their direct marketing and promotional purposes. Because this Site has a comprehensive privacy policy and provides you with details on how you may opt-in or opt-out of the use of your personal information by third parties for direct marketing purposes, we are not required to provide you with the third party list.
Such safeguards may be that the receiving party has joined the Privacy Shield if the receiving party is a company established in the United States or that the receiving party has signed so called standard data protection clauses adopted by the EU Commission.
Please contact us at customercare acnestudios. In this section 7, we have summarized your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority.
If you want to exercise your rights, please send us an email at customercare acnestudios. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly. If you have signed up for a membership with Acne Studios you will also be able to access, rectify and erase some of your data by logging in to your private account.
Login to your account Notwithstanding anything to the contrary herein, Acne Studios reserves the right to keep and process your personal data in accordance with this policy to the extent necessary to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions. Right of access You have the right to obtain confirmation of whether personal data concerning yourself are being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored or the criteria for determining this.
Right of rectification You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data. Right of erasure Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events. When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected. When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data.
When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing. When you have objected to our processing of your data for direct marketing purposes.
When your personal data has been unlawfully processed. When the personal data must be erased for compliance with a legal obligation that applies to us.
When the personal data collected concerns a child under 13 years of age in relation to the offer of information society services. Right to objection - direct marketing and profiling You have the right to object at any time to our processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing.
If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data. Data portability If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.
Right to lodge a complaint with supervisory authority Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement. If you do no longer wish to receive our newsletters or other emails, you can unsubscribe as indicated in the particular communication, i. You may also contact us at customercare acnestudios.
We will retain your personal information for as long as necessary in relation to the purposes for which the data was collected or otherwise processed. Under section 3 above, we have specified the retention time, or the criteria for determining the retention time, for our processing of data in relation to the different purposes the data is being processed.
In addition to the retention time stated under section 3 above, please also note the following. Members: If you have not made any purchases, logged in to your account or used any of our services during a consecutive period of 36 months, we will terminate your membership and consequently we will not use your data for any membership services or marketing purposes thereafter.
In such case we will delete your data unless we need to keep it for other purposes that are legally justifiable. We will retain your personal information as necessary to comply with applicable legal obligations, to resolve disputes, and to enforce our agreements. Statutory obligations to retain data further remain unaffected. The provision of mandatory data is necessary for Acne Studios to be able to fulfill our contractual obligation to you, for example processing your order, or fulfilling the membership services requested by you.
When you purchase our products in our physical stores, you do not have to provide any personal data. Please note however that if you chose to receive a digital receipt, it is mandatory that you provide your e-mail address or otherwise we will not be able to send you the digital receipt.
Children should always ask parents for permission before providing any personal information online. No information should be submitted to Acne Studios by any person under the age of 16 without the consent of a parent or guardian.
Unless otherwise disclosed during collection, Acne Studios does not knowingly collect any personally identifiable information about persons under the age of 16, provide any personally identifying information about such persons under the age of 16, regardless of its source, to third parties, and does not knowingly use such information for any marketing or promotional purposes.
We use cookies on our website. Please see our separate policy for cookies, which you can find on our website. Acne Studios reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.
Last date for modification: May, Back Woman Close. Back Man Close. Back Sale Close. Back Account Close. Looking for. Close Bag Cart items loading. Some items are no longer available. Your shopping bag is empty Missing items in your cart? Sign in to see items you added before.
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